Riders give T worst marks yet in June performance review

Satisfaction took a big hit after Red Line derailment

RIDERS’ OPINIONS OF the MBTA plummeted in June, perhaps unsurprisingly, as more than half of the respondents to the T’s regular survey were at least somewhat dissatisfied with the service overall. The June rating of 2.5 out of 5 is the lowest since that survey began in February 2016, and a striking dip from ratings(...)

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