A WELL-KNOWN management maxim warns, if you can’t measure it, you can’t improve it. By that reckoning, those trying to better the state’s criminal justice system are often flying blind.  How long, for example, does the average probationer in Massachusetts stay on probation? Or how many people last year had their probation revoked?  State Probation Commissioner Edward Dolan has no idea. While each probationer has their(...)

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