Rider survey data should inform commuter rail planning
MBTA should gauge how pandemic is reshaping commuter plans
By 
Mary Connaughton
Commuter rail, Stephanie Pollack
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COMMONWEALTH’S RECENT STORY, “Pollack floats idea of slowing commuter rail makeover,” cited the precipitous drop in commuter rail mTicket revenue, from $331,341 collected on March 4 to $1,192 collected on April 15. When Gov. Baker ordered all non-essential businesses to close effective March 24 due to the COVID-19 pandemic, working from home became a necessity,(...)