Patient advocates push for curbs on ‘step therapy’

Insurers defend the practice as good for patients and premiums

JENNA GREEN, of Mansfield, was 31, active, and running a small business when she was diagnosed with multiple sclerosis. A neurologist prescribed a medication, but the day she scheduled an infusion, her insurance denied coverage. The insurer wanted her to try another drug first, and only if that failed to use the newer, more expensive(...)

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