Rider survey data should inform commuter rail planning

MBTA should gauge how pandemic is reshaping commuter plans

COMMONWEALTH’S RECENT STORY, “Pollack floats idea of slowing commuter rail makeover,” cited the precipitous drop in commuter rail mTicket revenue, from $331,341 collected on March 4 to $1,192 collected on April 15. When Gov. Baker ordered all non-essential businesses to close effective March 24 due to the COVID-19 pandemic, working from home became a necessity,(...)

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