MBTA board balks at $102m Transit Ambassador contract

After seven months of rubber-stamping nearly everything put before it, the MBTA board of directors this week balked, at least for a month, at approving a $102 million, five-year contract to hire 200 Transit Ambassadors. Transit Ambassadors are the MBTA’s greeters. Assigned to 68 station locations, they help customers needing directions, buying tickets, or finding(...)

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